Call Toll Free Anytime 24/7:
1-855-NMCRISIS (662-7474)
If you are having a life threatening emergency, call 911 immediately.
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1-855-NMCRISIS (662-7474)
If you are having a life threatening emergency, call 911 immediately.
The New Mexico 988 Lifeline offers free, confidential support to people who are experiencing any emotional, mental, behavioral, suicidal, or substance use concern 24 hours a day, 7 days a week.
Formerly known as the National Suicide Prevention Lifeline, the National 988 Lifeline consists of a network of over 200 local crisis centers that combine local care and resources with national standards and best practices.
In New Mexico calls, texts, and chats to the 988 Lifeline are answered by the local New Mexico Crisis and Access Line.
To access the line call or text 988 from anywhere within the United States, or initiate a chat online at https://988lifeline.org/chat/
A skilled crisis counselor with a background in mental health or social work will answer your engagement.
New Mexico 988 Crisis and Access Line counselors are trained to listen empathetically, respond non-judgmentally, offer in the moment support, and assist you in accessing resources when appropriate.
When you call the 988 Lifeline, you’ll hear an automated message giving you the following options:
You’ll hear music as your call connects.
People who text “TALK” to 988 will be connected to the local crisis center that is equipped to respond to texts for your area code.
People texting from a 505 and 575 area code are routed to the New Mexico 988 Crisis and Access Line for support from a skilled, trained crisis counselor.
If the local crisis center is unable to connect with the visitor, the text is then routed to a national backup center for support.
Chat is available online through the 988 Lifeline website at: https://suicidepreventionlifeline.org/chat
Online chat visitors are asked to answer a few survey questions before being connected for support.
A skilled, trained crisis counselor at the crisis center your engagement was routed to will answer the call, text, or chat.
The crisis counselor will listen to you, understand your concern and how it is affecting you, provide support, and get you the assistance you need in that moment.
All engagements are free and confidential, 24/7.
Anyone can reach out to the 988 Lifeline to engage in support for themselves or to access resources for someone they know.
The 988 Lifeline proudly offers resources for anyone experiencing an emotional, mental, behavioral, suicidal, or substance use concern, and has dedicated resource information on the national 988 website for individuals within these specific demographics:
The New Mexico Crisis and Access Line is proud to be the provider of choice answering 988 calls, texts and chats in New Mexico. Learn more about our services here.
24 hours a day, 7 days a week, 365 days a year
1-855-NMCRISIS (662-7474)
TTY 1-855-227-5485
711 for relay (hearing & speech impaired)
Call 7:00am – 11:30pm or text 6pm – 11pm every day
1-855-4NM-7100 (466-7100)
711 for relay (hearing & speech impaired)