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New Mexico Crisis & Access Line

CALL 1-855-NMCRISIS (662-7474) AND/0R DIAL 988

Whatever you’re facing, you don’t have to go through it alone—support is available, right here in New Mexico. Whether you’re feeling overwhelmed, struggling with stress, or just need someone to talk to, our trained professionals are ready to listen—24/7, free, and completely confidential. Created by New Mexicans for New Mexicans, we understand this community because we’re part of it.

New Mexico Crisis

CALL 1-855-NMCRISIS (662-7474) AND/0R DIAL 988

Support You Can Trust, From People Who Understand

Finding help shouldn’t be difficult—that’s why New Mexico’s crisis and support services work together to make sure you get the care you need. Whether you need immediate crisis support, a listening ear, or self-guided tools, you have options. The New Mexico Crisis and Access Line, Peer-to-Peer Warmline, 988 Suicide and Crisis Lifeline, NMConnect App, and the New Mexico 5-Actions Program are all designed for New Mexicans, by New Mexicans. You deserve compassionate, local support.

Important Update: NMConnect App to Sunset on June 30, 2026

Due to the conclusion of state funding for the app, NMConnect will officially sunset at midnight June 30, 2026. After this date, the app and its resources will no longer be available. Help remains available: New Mexicans can continue to access free, confidential emotional support and crisis assistance through NM 988, available 24 hours a day, 7 days a week. Additionally, the Peer-to-Peer Warmline and community resources remain available throughout the state.

Important Update: NM Peer-to-Peer Warmline

The NM Peer-to-Peer Warmline, a service of the New Mexico Crisis and Access Line (NMCAL) operated by Protocall Services, remains committed to providing compassionate peer support to New Mexicans across the state. Due to a significant reduction in funding effective July 1, 2026, callers and texters may experience reduced service hours and longer wait times.

For more than 10 years, the Warmline has provided support, connection, and hope through trained Certified Peer Support Workers (CPSWs) with lived experience in mental health, substance use recovery, caregiving, and other life challenges. Demand for these services remains strong, with more than 4,000 calls and texts answered each month across New Mexico.

We remain committed to ensuring access to peer support and are actively working with state and community partners to identify sustainable solutions that preserve these important services for New Mexicans.

NM Peer-to-Peer Warmline New operating hours:

Call: 1-855-4NM-7100 (1-855-466-7100)

Phone Support: Daily, 3:30 p.m. – 11:30 p.m. MT

Text Support: Daily, 6:00 p.m. – 11:00 p.m. MT

If you or someone you know is experiencing a behavioral health crisis, suicidal thoughts, or emotional distress, call or text 988 for free, confidential support available 24 hours a day, 7 days a week.

Thank you for your patience, understanding, and continued trust in the NM Peer-to-Peer Warmline.

New Mexico Crisis & Access Line

New Mexico Crisis

Support You Can Trust, From People Who Understand

New Mexico Crisis and Access Line

New Mexico Peer-to-Peer Warmline

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