The New Mexico Crisis and Access Line is proud to be the provider of choice answering 988 calls, texts, and chats in New Mexico.

New Mexico Crisis And Access Line

If you or a loved one is experiencing any kind of emotional crisis, mental health or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer- to-Peer Warmline.

Who Answers the Call?

A variety of over 180 professional mental and behavioral health staff are always here to hear you 24 hours a day, 7 days a week, 365/6 days a year. Our call takers range from professional peer supports to clinical professionals with a master’s degree or higher, and are backed by a robust supervisory team and clinical oversight. We are always available to support those in need, offer information and resources, and work to assist those that do not know how to help themselves.

Crisis and Access Line

Call to connect with a counselor.
Toll Free 24/7/365

Peer-to-Peer Warm Line

Call or text to connect with a peer.
Call: 7:00am – 11:30pm
Text: 6pm – 11pm

Download the App

Download the NMConnect smartphone app for the easiest way to get help and access resources 24/7. Designed for all New Mexicans, NMConnect is here to provide people with access by engaging them with immediate access to mental health professionals and resources.

New Mexico 5-Actions Program™

If you struggle with substance use or addictive behaviors, you’re not alone – not anymore. The online 5-Actions Program offers you a new way to access help when you want it, where you want it.

There is no cost to you. The program is free, paid for by New Mexico Human Services Department, Behavioral Health Services Division. 

How It Works

Insight into how our services work and the people behind them. 

Path To Wellness

A path to wellness offers information for people to help themselves or others who are experiencing mental health, suicide, or substance use concerns. 

Featured Message

Habit Stacking

As we proceed into the new year are you finding it difficult to change existing habits or introduce new ones? Finding an effective technique for

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Know The Signs of Crisis

If you or a loved one are exhibiting any of the following behaviors, it is important to get help as quickly as you can. It may be the sign of an acute crisis.

COVID-19 Resources

COVID-19 creates stressful times, but we are resilient and will get through it together. It’s normal to feel sad, overwhelmed, anxious, or worried about the coronavirus. Everyone reacts differently, and feelings may come and go. We are here to help you cope emotionally with free and confidential mental health support.

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