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NM Crisis & Access Line

Life can be tough, but you don’t have to go through it alone. The New Mexico Crisis and Access Line (NMCAL) is here for you 24/7, free, and completely confidential. If you’re feeling overwhelmed and struggling with stress, grief, or mental health challenges, we’re ready to listen and help.

We’re more than just a crisis line—we’re real people who care. Whether you need guidance, someone to talk to, or help finding resources, we’ll be here every step of the way. No New Mexican should have to face a tough moment alone.

1-855-NMCRISIS (662-7474)

Get help now

Reaching out can feel scary, but talking to someone who understands can make all the difference. When you call NMCAL, a trained professional will listen, help you make sense of what you’re going through, and connect you with the right support. You’ll never be judged, rushed, or turned away—just met with kindness and real help. Whether you’re feeling overwhelmed, struggling with emotions, or unsure what to do next, there’s always someone ready to listen.

 

how to access support

Getting help is easy, and it starts with just one call. Dial 1-855-NMCRISIS (662-7474) anytime, day or night. A trained professional will answer and ask a few simple questions to understand what you’re going through. You don’t need insurance, and you won’t be charged—it’s completely free and confidential. You can share as much or as little as you want, and there’s no pressure—just someone who will listen, support you, and help you find the best path forward. Whether you’re feeling overwhelmed, struggling with emotions, or just need to talk, help is always here.

FRequently Asked Questions

Anyone in New Mexico can call—teens, adults, seniors, veterans, LGBTQIA+ individuals, caregivers, and loved ones. Whether you’re struggling with your own mental health, feeling isolated, or worried about someone else, we’re here to listen. Even professionals who support others can call for guidance. No one has to go through this alone.

When you call, a trained professional will answer and take the time to listen. Our team includes caring, experienced counselors who specialize in crisis support, mental health challenges, and substance use concerns. They will ask a few simple questions to understand your situation and provide the best guidance possible. You won’t be rushed, judged, or pressured—just supported. Whether you need immediate help, coping strategies, or connections to local resources, we’ll be there to help you find the right path forward.

You can call about anything that’s weighing on you. Some people call when they’re feeling anxious, depressed, or overwhelmed, while others reach out for support during a tough life event like a breakup, loss, or major change. If you’re struggling with stress, emotions, or just need someone to talk to, NMCAL is here to help—no matter the reason.

Yes! Calling NMCAL costs nothing, and your conversation stays private. You don’t need insurance, and no one will ask for personal details unless you choose to share. Our goal is to offer judgment-free support whenever you need it.

Not at all. You don’t have to wait until things feel unmanageable to reach out. Many people call for support with stress, anxiety, trouble sleeping, relationship challenges, family struggles, or simply feeling overwhelmed by daily life. Others call just to talk through their feelings with someone who will listen. No issue is too small, and you don’t have to be in crisis to reach out. If something is on your mind, we’re here to help.

Absolutely. Whether it’s your first time reaching out or you’ve called before, you’re always welcome to call back. Some people call once, others reach out multiple times when they need extra support. No matter how many times you call, you’ll be met with the same compassion and care.

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